HelpCloud
HelpCloud offers flexible month-to-month tech support plans with no contracts, as well as discounted annual plans with premium benefits. Customers can work directly with technicians to resolve any issues on an hourly basis. HelpCloud stands behind their services with a "no fix, no pay" guarantee.
Support.com RSAG Accreditation Score
- Technical Ability
- Security
- Customer Service
- Pricing
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Customer Reviews:
RSAG REVIEW
"Very satisfied with my experience so far. Pleasant interview with representatives."
9/20/23
- Jim H.
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Customer Complaints:
93 year old wanted to cancel HelpCloud as I don't use the computer. VERY DIFFICULT to cancel...one person tried to keep me on, then said someone else will call me back....2 hours later someone called and was STILL trying to keep my account going. VERY DIFFICULT to cancel. I truly think they are preying on elderly with this service!!!DO NOT RECOMMEND!!**********
10/21/23
- Nora D.