Does Boxaid offer remote computer support?

Yes. Boxaid provides remote computer support anywhere in the United States. A technician connects to your computer over a secure connection and fixes the problem while you watch.

What areas does Boxaid serve?

Boxaid offers remote support nationwide.

How do I contact Boxaid?

You can call (800) 999-6872, or email info@boxaid.com, or visit their website. Always contact a support company yourself. Never trust a company that calls or pops up first.

Is Boxaid RSAG accredited?

Yes. Boxaid is an RSAG Accredited Trusted Online Support Provider, held to our standards for security, technical skill, fair pricing and customer service.

Boxaid | Remote Computer Support

Name: Boxaid
Telephone: (800) 999-6872
Rating: 5

About Boxaid

Boxaid is your one stop online tech support resource based in NJ and only employs technicians in the United States. In business since 2007, no gimmicks and satisfaction is guaranteed.

RSAG Accreditation

RSAG Trusted Online Support Provider seal

Boxaid passed an RSAG review session. Here is how they scored:

Technical Ability
Security
Customer Service
Pricing

How RSAG accreditation works

Boxaid FAQ

Does Boxaid offer remote computer support?: Yes. Boxaid provides remote computer support anywhere in the United States. A technician connects to your computer over a secure connection and fixes the problem while you watch.
What areas does Boxaid serve?: Boxaid offers remote support nationwide.
How do I contact Boxaid?: You can call (800) 999-6872, or email info@boxaid.com, or visit their website. Always contact a support company yourself. Never trust a company that calls or pops up first.
Is Boxaid RSAG accredited?: Yes. Boxaid is an RSAG Accredited Trusted Online Support Provider, held to our standards for security, technical skill, fair pricing and customer service.

Services, Pricing and Policies

Repair Options

Remote Support
Residential IT Support

Technician Location

All Technicians Are Based In The USA

Services Offered

Windows Computer Support
Mac Computer Support
General Tech Support
Virus Removal
Computer Tune-Up
Software Setup/Support
Email/Outlook Support
Printer Support
Home Network Setup/Support

Typical Response Time

Same Day

Appointment Requirements

No Appointment Required

Contract/Subscription Requirement

No Contract/Subscription Required For Service

Pricing

Flat prices: Quick PC Help (30 min) $49.95; Errors and Tune-Ups (60 min) $79.95; Virus Removal (90+ min) $109.95, the maximum charge regardless of time. Free initial analysis, no upfront payment.

Payment Options

Visa
Mastercard
Discover
American Express
PayPal

Payment Time Frame

After service is completed

Guarantee/Warranty

7-day guarantee. If the original problem returns within 7 days, they fix it again or refund the original charge. The same virus returning within 7 days is removed free.

Year Founded

2007

Service Area

Remote support: Anywhere in the United States
Based in: Rutherford, New Jersey

5.0 average based on (5) ratings

5 stars

100%

4 stars

3 stars

2 stars

1 stars

User Reviews

(5/5) By Jason Groth on 2 April, 2024

"I have used Boxaid many times over the years and their support, professionalism, and expertise is second to none. Phil helped me with this problem but you won't find a better team, especially for the extremely affordable cost! Don't forget to tip your tech, they definitely earn it!"

(5/5) By Kirsten Ace on 12 January, 2024

"What a Great Company! I was helped by a technician named Phil who was kind, patient, and supportive. Was able to help me solve the problem! Now my computer is up and running better than ever before! Thank You! Cannot Thank You Enough!"

(5/5) By Tracey Rinaldi on 14 May, 2023

"I have used Box Aid for a few years now and John is AMAZING!! Not only super competent in solving my computer problems, but incredibly patient and kind. Great sense of humor and just a joy to work with. I have recommended him to several friends. Box Aid is my go to for sure. Thanks again John!!!"

(5/5) By Alicia Lyles on 1 April, 2023

"I'm writing a review because other reviews helped me try Boxaid. So thank you everyone who left a previous review. I had several issues on my desktop such as wifi problems, disk space and more. John at Boxaid helped me with ALLLLLLL of my issues along with giving me suggestions on how to make my computer go even faster. I am outdone with the level of professionalism, customer service and knowledge that John demonstrated during the entire call even in the face of roadblocks. They stand by their prices and there are NO hidden fees. We had a long process cleaning up my computer & our call & interaction was so enjoyable. I have never experienced TOP NOTCH service like I did today with John. I will tell everyone about Boxaid. Bless you John!"

(5/5) By Ashley Martorano on 18 August, 2022

"I had a fantastic experience with Boxaid! My parents fell for a tech support scam and ended up downloading a remote control software that allowed the scammers full access to their computer and personal information. I connected them with John H. who did a wonderful job of cleaning out their computer and running scans to confirm the malware was gone. He was extremely thorough, knowledgeable and very friendly. The price is very reasonable as well. We would recommend John and Boxaid to anyone and will be using him for any IT support needs in the future!"